QDR Solicitors

Frequently asked questions

Below you can find out information to support you, and about who we are.

I would like to set up a repayment plan to clear my account

If you haven't already register to manage your account online today, here you will have different options like being able to setup a repayment plan online if this is available to you.

How do I make a payment towards my account?

You can easily make a payment online in a few simple steps. If you register or sign in you can keep track of your payments made or you may be able to set up a repayment plan for your account.

I can’t afford to pay the full amount.

We want to work with you to find the best solution based on your current circumstances. Register or sign in to manage your account online and see the options available to you, such as setting up a repayment plan to pay your account.

How do I change my personal details?

How do I register to access my account online?

Registering to manage your account online can be completed in a few simple steps, register today and we will guide you through the process.

What options do I have available?

If you haven't already register to manage your account online today, here you will have different options like being able to setup a repayment plan online if this is available to you.

Parking Charge Notice FAQs

What is a Parking Charge Notice?

A Parking Charge Notice (PCN) is issued to a vehicle parked in breach of the Terms and Conditions of parking on private land. This is not to be confused with Penalty Charge Notice. PCN’s can be affixed to a vehicle or sent through the post.

The notice issued to the driver of the vehicle explains the time frames for payment, how payment can be made and also how to appeal the parking charge. Both payments and appeals can be made by post or on-line.

What is a penalty notice?

If you have received a Penalty Notice, it is because the private land in question is being managed under Railway Byelaws; the Protection of Freedoms Act does not apply in this instance, and the Owner of the vehicle is liable for the penalty.

Are parking charges enforceable?

Yes. A recent judgment handed down by the Supreme Court (Parking Eye v Beavis) was handed down on 04 November 2015; the judgment confirms parking regimes which impose charges where motorists overstay or breach the terms of their contractual licence to park are enforceable charges.

What if I was not the driver at the time of contravention?

If you were not driving the vehicle when the PCN was issued, you will have been given the opportunity to transfer liability to the driver within 28 days of receiving the PCN. If you did not do this, you will remain liable as the keeper of the vehicle, and we cannot consider transferring liability to a third party once we have been instructed to collect the balance.

Can I appeal once the PCN has been passed to QDR Solicitors?

No. Once the Parking Charge Notice reaches QDR Solicitors, the time for appealing the PCN has passed, and we have been instructed by our client to collect the outstanding balance in full. We cannot consider any forms of appeals at this stage. Once the PCN has been passed to QDR Solicitors, the time for appealing to POPLA (Independent Body) has also passed. Please do not contact us to appeal your PCN, as this will not be considered.

What happens if I do not pay my PCN?

If you choose to ignore your PCN or refuse to pay, our client may instruct us to take legal action, which entails the client issuing a claim, which could result in you having a County Court Judgment issued against you, if successful. You will remain liable for the outstanding balance plus court costs.

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Parking Charge Notice FAQs

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